Delete my account
In the app
- Open ParkPay and end any running parking session.
- Go to Account.
- Tap Delete account and confirm.
Without the app
Email support@parkpay.example from the address of your account with the subject “Delete my account”. We delete it within 30 days.
What is deleted
Your sign-in, name, email, phone number and vehicles are removed or anonymised at once.
What is kept
Receipts, payments and tickets are kept without your name for as long as tax and accounting law requires, then deleted.