Terms of use

Last updated 13 November 2026

Draft. This text has not been reviewed by a lawyer. It must be reviewed and completed (company name, address, governing law) before the app is published.

The service

ParkPay lets you pay for parking in participating areas. The parking itself is provided by the operator of each area, whose rules and signs still apply.

Your responsibilities

• Enter the correct licence plate. A session only covers the plate it was started for.
• Check that the area shown in the app is the one you are parked in before you start.
• End your session when you leave. The clock runs until you end it or the maximum stay is reached. Reminders are a convenience and may not always arrive.
• Do not use the app while driving.

Prices and payment

The fee is calculated by our server from the area’s published rates and the time recorded by the server. The price shown before you start is an estimate for the time you plan. In the current test version payments are simulated and no money moves.

Tickets

If you park without a valid session or break an area’s rules, an officer may issue a ticket. Unless stated otherwise, tickets shown in the app are notices from the area’s operator.

Refunds

If you believe you were charged incorrectly, contact support@parkpay.example with your receipt number. The operator of the area decides refunds for parking fees.

Availability

The app depends on your phone’s location and an internet connection, which can fail. If the app cannot be used, you must pay for parking another way where that is required.

Changes

We may update these terms. We will tell you in the app before a change that affects you takes effect.