Privacy policy
Last updated 13 November 2026
Draft. This text has not been reviewed by a lawyer. It must be reviewed and completed (company name, address, governing law) before the app is published.
What we collect
- Account: your name, email address and an encrypted password.
- Vehicles: licence plate, region, and optional make, model, colour and size.
- Location: your position when you open the app, when you start and end a session, and about once a minute while a session is running. If you allow “all the time” location, the app also checks your position in the background to remind you when you reach a parking area or drive away with a session still open.
- Parking sessions: area, start and end time, fee and receipt number.
- Tickets: if an officer issues a ticket for your plate, the plate, place, reason and amount.
- Payments: handled by our payment provider. We store the amount and status, never your full card number.
Why we use it
To find the parking area you are in, calculate what you owe, show officers that a vehicle has paid, send the reminders you turned on, prevent fraud and keep required financial records.
What we do not do
We do not sell your data. We do not use your location for advertising. We do not track you when no parking session is running, except for the arrival reminder if you turned on background location.
Who sees it
- The parking operator of the area you park in sees the plate, time and fee of sessions in their areas.
- Enforcement officers see whether a plate has a valid session.
- Service providers that run our systems (database hosting, payments, notifications), under contract.
How long we keep it
Location breadcrumbs: 30 days. Sessions, receipts and tickets: as long as tax and accounting law requires. Account data: until you delete your account.
Your choices
You can turn location and notifications off in your phone’s settings; the app then cannot find your area automatically or remind you. You can delete your account in the app (Account, Delete account) or as described on Delete my account. You can ask for a copy of your data at support@parkpay.example.